Monitor, Map and measure your technology landscape
We help organizations to focus on their business growth by ensuring service quality, control and maximum uptime with our security operations centre and network operations centre services.
Overview
Employing a consultative, holistic approach, we often start by asking a number of “big picture” questions: How is the business currently running? What are the business needs and goals? What technologies or platforms could be considered for value-adding potential? And, how would managed IT services be optimally deployed to maximize resources and advance the business?
What we uncover through thoughtful assessment dictates the solutions used, which may include network, compute, storage, backup, security, converged architectures, collaboration, cloud, project and engineering support, and more. The result? Outcomes like improved service levels and reduced costs — meaningful and tangible benefits for your unique enterprise.
Managed Data Center
- Proactive care for your critical infrastructure
- Today’s data centers are often bustling and expansive. Our services are customized for your configuration of systems and technologies. Offerings include Managed Backup, Managed Monitoring, and Managed Private Infrastructure.
- Compute and storage
- Private and hybrid
- Converged and HCI
- Technology as a Service (Xaas)
Managed Network & Security
- The ultimate defence from center to edge
- Networking and security are being asked to evolve at light speed to accommodate the aftermath of digital transformation. We help you manage your environment so you can stay focused on strategic development.
- Wired and wireless
- Software-defined
- Voice and collaboration
- Next-gen security
Managed Cloud
- Services suite for your cloud assets
- Cloud is not a standardized commodity, but rather a live platform that supports innovation and transformation. Our cloud services help you achieve your key objectives.
- Bring Your Own Cloud (BYOC)
- Industry cloud
- Self-service cloud
- Enhanced cloud
Deliver maximum benefits to your business with Managed Services
Reduce operational burden and free up resources for higher level activities.
Maintain control and ownership of architecture and data.
Eliminate the learning curve as you address internal staff and skills shortages.
Improve service levels and user experiences.
Get better visibility and feedback to support operational efficiency.
Gain flexibility with a customized and scalable solution set of Managed Services.
We are uniquely qualified to deliver this by
Improving service levels through our award-winning OneCall service that solves complex data center issues.
Leveraging deep data center operational experience, including managing tens of thousands of assets in nearly 1,000 locations on six different continents.
Accelerating operations with automation tools and processes that can reduce operational procedures from hours to minutes.
Reducing costs to deliver 24/7 operations, preventing project overruns, and eliminating tool investments.
Services Scope
Managed Cloud
Managed Backup and Data Protection
Managed Private Infrastructure
Managed Monitoring
Key Features
- A service model focused on familiarity of the client’s environment, people, and processes.
- Services that are configurable to unique aspects of each client engagement.
- A Client Success Team that proactively monitors performance in light of target objectives.
- Strong ITIL framework integrated with agile processes to drive continual innovation and operational efficiencies.
- Operational scale to respond, remediate, and repair to maximize service levels.
